Tidewater
Our privacy promise
Reporting a problem shouldn't cost you your privacy. Here's exactly what we do — and don't do — with what you share.
We never sell your data
Your reports, photos, and contact details are never sold, rented, or shared for advertising. Ever.
Faces and plates are blurred
Every photo is blurred on your device — faces and license plates — before it ever leaves your phone. The blurred copy is the only one shown publicly.
Original photos are short-lived and locked down
The unblurred original is kept in a restricted store for a short window (about 30 days) for quality checks, then deleted. It is never public.
No personal data in links
Your status link uses an opaque token — no name, address, or account is exposed in the URL.
You can report without an account
File and track a report with no signup. Anonymous reporting is a first-class path, not an afterthought.
Open311-compatible · privacy by default.